Open Records Requests

PLEASE NOTE:  ACADEMIC TRANSCRIPTS: An Open Records Request is not required to request your high school transcript.  For transcripts, please fill out the Transcript Request Form available on the DeSoto HS Alumni page. Please be advised that ranscripts require a $3.00  processing fee.

PLEASE NOTE: EMPLOYEE SERVICE RECORDS: An Records Request is not required to requst employee service records. To request such records complete the Employee Service Records request available on the district's Human Capital Management page. 


In order to properly abide by the Texas Public Information Act, the following procedures have been established by the DeSoto ISD. If you have any questions regarding these procedures, please contact DeSoto ISD Communications, at 972-223-6666.

All Open Records Requests must be submitted in writing and should contain:

  • Your name
  • E-mail address
  • Address
  • Phone number
  • Fax number (if applicable)
  • Description of the information and/or document is requested

Please click HERE to complete the online Open Records & Public Information Request Form

Other methods to submit requests include:


[email protected]

Subject heading should read Public Information Request or Open Records Request

U.S. Mail:
DeSoto Independent School District
Public Information Request
Attention: Office of Communications, Marketing and Engagement
200 E. Belt Line Road
DeSoto, Texas 75115

In Person:
DeSoto Independent School District
Public Information Request
Attention: Office of Communications, Marketing and Engagement
200 E. Belt Line Road
DeSoto, Texas 75115

Additional Information

E-mail requests received by another employee or department are to be returned immediately to the requestor with instructions to submit the request officially to the Communications Department. Requests received by mail or delivered in person, need to be taken immediately to the Communications Department. Once an individual within the district receives the request it begins the time frame (approximately 10 days) in which we must operate to fulfill the request.

Upon receipt, requests will be date stamped and assigned a file number based on date (month and year), order received and requestors name/organization (i.e. ORR-01-07-001-TEA ).

The request information will be recorded into an Excel spreadsheet.

The request will be fulfilled by DeSoto ISD Communications, by contacting the necessary district administrator for information and/or compiling and duplicating requested information. Requestors will be notified by the DeSoto ISD Office of Communications, Marketing and Engagement should there be any necessary correspondence between the district and requestor – such as charges for request, notice of additional time needed or that an Attorney General’s ruling has been requested.

In addition, the DeSoto ISD Office of Communications, Marketing and Engagement will be responsible for notifying third parties if their proprietary information is being requested from the DeSoto ISD.

Once the request has been fulfilled, withdrawn or otherwise completed all documentation will be filed by the ORR file number. In addition, the outcome and completion date will be noted on the spreadsheet for each request.

For complaints regarding failure to release public information please contact your local County or District Attorney. You may also contact the Office of the Attorney General, Open Records Hotline, at 512-478-6736 or toll-free at 1-877-673-6839. For complaints regarding overcharges, please contact the General Services Commission at 512-475-2497.

2024 ORR Non-Busi¬≠ness Days 

Requested optional days

January 2, 3

March 11, 15

November 26, 27

December 23, 27, 30, 31


Designated Non business/holidays

(Section 552.0031 now identifies Saturdays, Sundays, certain state and federal holidays, certain optional holidays (if the optional holiday is “observed” by the Public Information Officer), and the Friday or Monday after a statutory holiday that falls on a Saturday or Sunday (if the District is closed for the holiday on the Friday before or the Monday after the holiday) as non-business days for purposes of the Public Information Act. )


All Saturdays/Sundays

January 1, 15, 19

February 19

March 29

May 27

June 19

July 4

August 27

September 2

November 11,  28, 29

December 24, 25, 26