Whenever there are comfort issues in a classroom or school, there is a protocol in place to be able to report in a manner that will allow Operations to systematically investigate each situation according to severity of the issue. Ideally, the best result for solving a comfort issue would follow these steps:
1.) Teacher/Professional/Custodian notifies front office about a comfort issue
2.) Front office sends email to EMS Manager Roger.Oster@desotoisd.org stating what the issue is, room number, and room temp. EMS Manager will then check for comfort issue and EMS system errors
3.) If issue is not solved through EMS System, the Maintenance Dept will receive a work order from the EMS manager.